Legal Document

Refund & Cancellation Policy

Last updated: 2026 · Zuniko Studio

1. Transparent Milestone Structure

Software builds at Zuniko Studio are structured into explicit milestones (Discovery, UI/UX Prototypes, Full-Stack Architecture, Staging Deployment, and Final Handover). Milestone payments are only invoiced as each phase is agreed upon and delivered.

2. Cancellation Before Work Commences

If a project is cancelled prior to the kick-off of engineering or architectural work, deposits are refunded in full, minus any non-refundable third-party transaction or currency conversion processing fees.

3. Work-in-Progress Adjustments

If a cancellation occurs mid-milestone, billing is calculated strictly for completed work and verified deliverables up to the cancellation date. Any unspent advance balance is promptly returned to the client.

4. Direct Billing Support

For questions regarding billing or invoices, contact our support desk directly at contact.zuniko@gmail.com or message us on WhatsApp at +91 91233 32744.